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Useful phone numbers

Useful phone numbers for Singapore home owners

Emergency, home, estate and government hotlines in one list. On your phone, tap a number to call.

Every number checked against the agency's own website on 20 Oct 2026. HDB's hotlines changed from 1800 numbers on 17 Nov 2025, so older lists may be out of date.

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Emergency

PoliceCrime or danger, right now
999
Fire and emergency ambulanceFire, or someone seriously ill or injured
995
Police emergency SMSWhen it isn't safe to talk (replaced 71999 in 2024)
70999
Non-emergency ambulanceHospital transport that isn't an emergency
1777
ScamShield helplineUnsure if a call, message or person is a scam (24 hours)
1799

Police and safety (non-urgent)

Police hotlineGive information on a crime
1800 255 0000
Traffic PoliceTraffic enquiries
6547 0000
SCDF fire hazard reportingBlocked exits, fire safety concerns
1800 280 0000
SCDF general enquiriesOther SCDF matters
1800 286 5555

Home: power, water and gas

Electricity fault or outageSP Group, 24 hours
1800 778 8888
Gas leak or gas supply faultSP Group gas emergency
1800 752 1800
Utilities bill and accountSP Services billing
1800 222 2333
Water pipe burst or no waterPUB 24-hour call centre
1800 2255 782

Estate and neighbourhood

NEACleanliness, hygiene, mosquito breeding
6225 5632
Animal Response CentreAnimal welfare and nuisance, injured animals (24 hours)
1800 476 1600
ACRES wildlife rescueWildlife rescue, 7am to 1am daily
9783 7782
NParksPark maintenance, tree trimming
1800 471 7300
LTARoads, road works, traffic matters
1800 225 5582
Community Mediation CentreNeighbour disputes
1800 2255 529

Town councils in the North

Sembawang Town Council: 24-hour repairsLift breakdowns, power or water failure in common areas
1800 275 5555
Sembawang Town Council officeAdmiralty, Canberra, Naval Base, Sembawang and Woodlands divisions
6368 3100
Nee Soon Town Council officeYishun estates
6758 0129

Housing and property

HDB Branch Service LineYour flat, repairs, branch matters
6225 5432
HDB Sales and ResaleBuying or selling an HDB flat
6866 3066
HDB SERS enquiriesSelective En bloc Redevelopment Scheme
6866 3070
CEA (Council for Estate Agencies)Check or report a property agent
1800 643 2555
URAPlanning, private property, car parks
6221 6666

Government services

CPF BoardCPF accounts, housing and retirement
1800 227 1188
IRASIncome tax (salaried employees)
1800 356 8300
MOH general lineWeekdays 8.30am to 6pm
6325 9220
ICA call centrePassports, IC, PR; weekdays 8am to 5.30pm
6391 6100
MOMService feedback; most enquiries are online
6438 5122

Before you call

In an emergency, always call 999 (Police) or 995 (Fire and Ambulance) first.
Calling a 1800 number from a mobile may still use your plan's airtime.
Your own town council's 24-hour number is also on the notice board at your lift lobby.
Government officers will never ask you to transfer money or give your Singpass details over the phone. If unsure, hang up and call ScamShield at 1799.

Sources, checked 20 Oct 2026: Singapore Police Force · SCDF · SPF, SMS 70999 · SP Group · PUB · NEA · NParks AVS · ACRES · Sembawang Town Council · Nee Soon Town Council · HDB (17 Nov 2025 notice) · CEA · URA · CPF Board · IRAS · MOH · ICA · MOM. Numbers can change; if one doesn't work, check the agency's website. Spot an outdated number? Let Serene know.